Introduction
At Lighthouse, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform.
Information We Collect
We collect the following information to provide our services effectively:
- Personal Information: Name, email, phone number
- Booking Information: Dates, number of guests, accommodation preferences
- Payment Information: Credit card details (fully encrypted)
- Device Information: IP address, browser type, operating system
- Usage Data: How you interact with our platform
How We Use Your Information
We use your data for the following purposes:
- Process and confirm your reservations
- Communicate with you about your booking
- Improve our services and user experience
- Send important updates and notifications
- Prevent fraud and ensure security
- Comply with legal requirements
Sharing Your Information
We do not sell your personal information to third parties. We may share your information only with:
- Property Management Companies: To confirm bookings and coordinate stays
- Payment Processors: To complete transactions securely
- Service Providers: Who help us operate the platform
- Legal Authorities: When required by law
Data Security
We protect your information through:
- SSL/TLS encryption for all data transmission
- PCI DSS compliant payment encryption
- Strict employee access controls
- Regular security audits
- Secure data backups
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Download a copy of your data
To exercise any of these rights, please contact us at privacy@lighthouseeg.com
Cookies
We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.
Children
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this policy from time to time. We will notify you of any material changes via email or through a notice on the platform.
Contact Us
If you have questions about this Privacy Policy:
Email: privacy@lighthouseeg.com
Location: Cairo, Egypt
